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Connection Issues

 
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KQ4UW



Joined: 23 Oct 2008
Posts: 1
Location: Tucson, AZ

PostPosted: Mon Apr 05, 2010 7:37 pm    Post subject: Connection Issues Reply with quote

Greetings. For the past two weeks I have not been able to connect to the QsoNet server. CQ100 had worked fine previously, but now it is simply not able to connect. Here are the relevant stats:

1) Problem began two weeks ago through present
2) TraceRoute resolves qsonet.com properly
3) Problem is constant.
4) Account page is able to be accessed while this issue is occurring
5) Internet connection is wired
6) Other computers are running on the network, however none can successfully connect using CQ100
7) AVG, Dropbox, HP Image Monitor, Pidgin
8] 1.32 Mbps down, 0.65 Mbps up via speedtest to Dallas
9] ISP is Qwest, in Tucson, Arizona
10) Windows Firewall is turned off, ports 24980 and 24985 are forwarded through the Qwest modem just in case.

Additionally, when taking my laptop to another location CQ100 is able to connect fine using identical settings. Anyone have any suggestions?
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W2BLC



Joined: 26 Oct 2008
Posts: 91
Location: Altamont, NY

PostPosted: Tue Apr 06, 2010 8:18 am    Post subject: Conflicting programs Reply with quote

Ove the last couple of years I have encountered several instances of on and off connections. Some on the RX end and some on the TX end.

In every instance it hyas turned out to be some other program hogging the computer's resources.

This is not to say that ISP issues don't cause these problems, just my experience with them. In particular - email programs that do periodic (time spaced) checks.

Other programs can cause a conflict every few seconds causing stuttering.

Keep us informed of what you find.
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VE3EFC



Joined: 10 Aug 2006
Posts: 724

PostPosted: Thu Apr 08, 2010 11:29 am    Post subject: Reply with quote

Jerry KQ4UW has emailed me how he solved the problem. He disabled the hardware firewall built into the Qwest modem and started using the Windows firewall instead.
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W2BLC



Joined: 26 Oct 2008
Posts: 91
Location: Altamont, NY

PostPosted: Thu Apr 08, 2010 5:31 pm    Post subject: Good info to know Reply with quote

I use the Windows Firewall here and recommend same to my customers - for different reasons. For once, I think MS got it right with their firewall.

Thanks for sharing thaqt info.
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